Shipping & Delivery

Last updated: 21 May 2026
Orders are carefully packed and shipped with tracking and signature where supported by the carrier. Our default shipping method is Australia Post standard delivery. Please ensure your delivery details are correct before placing your order.

Australia-wide shipping

Free standard shipping is available within Australia by Australia Post standard delivery. Orders are shipped with tracking and signature where supported by the carrier.

Dispatch

Orders are prepared after payment has been received and order details are confirmed. Tracking details will be provided once the parcel has been dispatched. If you require Express Post or DHL, please contact us before dispatch to confirm availability and any additional costs.

International shipping

International shipping may be available depending on the destination. International postage is quoted by region and order details.

Duties and taxes

International customers are responsible for any customs duties, taxes, import charges or local fees that may apply in their country.

Delivery delays

Delivery times are estimates only and may be affected by carrier delays, customs processing, public holidays, weather or other events outside our control.

Lost or damaged parcels

If your parcel is delayed, lost, or arrives damaged, please contact us promptly so we can review the tracking details and assist with the carrier process.

Need help before shipping?

If you need a shipping quote, address update, or delivery assistance, contact us at [email protected] before your order is dispatched.