Returns & Exchange

Please inspect your item promptly after delivery and contact us within 2 days if the item has any obvious flaw or wear that was not shown in our photos, or any restoration or alteration that was not disclosed before purchase. Return or exchange requests will be assessed on a case-by-case basis.

01

Contact within 2 days

Please let us know promptly after delivery if the item has an issue that needs review.

02

Pre-owned condition

Signs of wear are expected on pre-owned items and are shown or described wherever possible.

03

When requests are reviewed

Return or exchange requests may be reviewed where an item has an obvious flaw or wear that was not shown in our photos, or any restoration or alteration that was not disclosed before purchase.

04

Change of mind

We do not accept returns for change of mind, personal preference, incorrect choice, or expected wear shown or described before purchase.

05

Authenticity

If an authenticity issue is confirmed in writing by a recognized independent third-party authentication provider, the item is eligible for a full refund.

Australian Consumer Law

This policy does not limit your rights under the Australian Consumer Law.